Do you want to work for a company that offers you a fantastic salary, the option to earn bonuses and even shares? As well as on going training and support with additional benefits which include discounts on Health Insurance, Computers and even Vehicles? What about discounts on your transactional banking fees and lower interest rates?
If that all sound interesting to you please continue reading.
We are actively recruiting for a large number of Customer Service Superstars. Located literally seconds from the local Train Station, in a newly refurbished building, this Top 4 Bank is expanding is Contact Centre rapidly!
The contact centre is open between the hours of 8am and 8pm and operates on a rotating roster system, you must be available to work all shifts between these hours. These roles are Permanent and so you must be in a position to make a long term commitment.
We are looking for candidates who posses that true drive to impress and amaze their customers by providing an exceptional customer service experience. This role is all about your attitude!! After 2 weeks of training and continued support you will be required to represent the company values through your continued efforts to go over and above for each customer that you speak to.
This role is not like any other contact centre role – you will be cross skilled across various different products and services and will eventually become a full service consultant.
The calls that you will be taking will include but not be limited to:
General Banking enquiries
Retention calls
Welcome calls to new customers
Notification calls (to customers who may have been effected by skimming etc)
Community Emergency calls (during natural disasters)
Overflow calls form other departments as required
Previous experience within a contact centre, though not essential, would be highly regarded.
If you are the kind of person who is motivated by working towards targets and is able to work in an ever changing fast paced environment along with having fantastic communication and computer skills then this could be the role for you.
NB: You must have a Clear Criminal and Credit history to be considered for this role.
To apply online, please click on the appropriate link. Alternatively, for a confidential discussion, please contact Holly Hayes on 02 8507 4218, quoting Ref No. HH-250210.